All sales are final for custom build-a-bouquet orders, returns are not allowed. Once your order is paid, I add you to my production list. Once on the production list, I place my order for your flowers, pins, and themed accessories. If your wedding is postponed I can hold your order until closer to your wedding date.
If a product comes broken, missing items, or not what you ordered I will gladly send you a return label and have it shipped back to me to correct any mistakes.
Orders are organized by event date. I ask for 8-10 weeks but most orders are by event date not the date that the order was placed. Orders may take longer than 8-10 weeks.